People skills / Neil Thompson.
By: Thompson, Neil.
Material type:
BookEdition: Fourth edition.Description: xix, 303 pages ; 24 cm.ISBN: 9781137467553 (paperback).Subject(s): Interpersonal relations | Interpersonal communication | Self-management (Psychology) | Problem solving | BUSINESS & ECONOMICS / Management | SOCIAL SCIENCE / Social WorkDDC classification: 302 Online resources: Cover image | Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Books
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Lilongwe campus
Welcome to MCA Lilongwe Library |
Lilongwe campus
Welcome to MCA Lilongwe Library |
Non-fiction | HM 1106 THO 2015 (Browse shelf) | Available | 00787 | ||
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Books
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Mzuzu Campus
Welcome to the Green Library of MCA |
Mzuzu Campus
Welcome to the Green Library of MCA |
Non-fiction | HM 1106 THO 2015 (Browse shelf) | Available | 00057 | ||
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Books
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Mzuzu Campus
Welcome to the Green Library of MCA |
Mzuzu Campus
Welcome to the Green Library of MCA |
Non-fiction | HM 1106 THO 2015 (Browse shelf) | Available | 00058 |
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| HM 263 KLE 1995 Publicity : | HM 711 CUN 2008 Organization theory / | HM 1106 THO 2015 People skills / | HM 1106 THO 2015 People skills / | HM 1221 SIM 1996 Public relations worktext : | JF2112 ORM 2013 Political marketing : | KF 888 MAL 2013 Business Law |
Includes bibliographical references and index.
Machine generated contents note: -- PART I: PERSONAL EFFECTIVENESS -- 1. Self-Awareness -- 2. Time Management -- 3. Stress Management -- 4. Information Management -- 5. Assertiveness -- 6. Beating The Bully -- 7. Using Supervision -- 8. Being Creative -- 9. Continuous Professional Development -- 10. Being Realistic And Resilient -- PART II: INTERACTION SKILLS -- 11. Valuing Diversity -- 12. Verbal Communication -- 13. Nonverbal Communication -- 14. Written Communication -- 15. Interviewing -- 16. Influencing Skills -- 17. Leadership -- 18. Handling Feelings -- 19. Managing Conflict -- 20. Multidisciplinary Working -- PART III: INTERVENTION SKILLS -- 21. Anti-Discriminatory Practice -- 22. Being Systematic -- 23. Assessment -- 24. Planning -- 25. Decision Making -- 26. Managing Risk -- 27. Review And Evaluation -- 28. Ending -- 29. Responding To Trauma: Promoting Healing And Recovery -- 30. Reflective Practice.
"This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions"--
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