People skills / Neil Thompson.
By: Thompson, Neil.
Material type:
BookEdition: Fourth edition.Description: xix, 303 pages ; 24 cm.ISBN: 9781137467553 (paperback).Subject(s): Interpersonal relations | Interpersonal communication | Self-management (Psychology) | Problem solving | BUSINESS & ECONOMICS / Management | SOCIAL SCIENCE / Social WorkDDC classification: 302 Online resources: Cover image | Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Books
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Lilongwe campus
Welcome to MCA Lilongwe Library |
Lilongwe campus
Welcome to MCA Lilongwe Library |
Non-fiction | HM 1106 THO 2015 (Browse shelf) | Available | 00787 | ||
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Books
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Mzuzu Campus
Welcome to the Green Library of MCA |
Mzuzu Campus
Welcome to the Green Library of MCA |
Non-fiction | HM 1106 THO 2015 (Browse shelf) | Available | 00057 | ||
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Books
|
Mzuzu Campus
Welcome to the Green Library of MCA |
Mzuzu Campus
Welcome to the Green Library of MCA |
Non-fiction | HM 1106 THO 2015 (Browse shelf) | Available | 00058 |
Browsing Lilongwe campus Shelves , Shelving location: SHORT-LOAN , Collection code: Non-fiction Close shelf browser
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| HF 5695 LUC 2002 Quantitative techniques. | HF 5695 LUC 2002 Quantitative techniques. | HF 5718 BOV 2013 Business communication today / | HM 1106 THO 2015 People skills / | JF 1525 KET 2015 E-Government for Good Governance in Developing Countries: Emperical Evidence from the eFez Project | KD 1629 ABB 2013 Business law. | KD 1629 ABB 2013 Business law. |
Includes bibliographical references and index.
Machine generated contents note: -- PART I: PERSONAL EFFECTIVENESS -- 1. Self-Awareness -- 2. Time Management -- 3. Stress Management -- 4. Information Management -- 5. Assertiveness -- 6. Beating The Bully -- 7. Using Supervision -- 8. Being Creative -- 9. Continuous Professional Development -- 10. Being Realistic And Resilient -- PART II: INTERACTION SKILLS -- 11. Valuing Diversity -- 12. Verbal Communication -- 13. Nonverbal Communication -- 14. Written Communication -- 15. Interviewing -- 16. Influencing Skills -- 17. Leadership -- 18. Handling Feelings -- 19. Managing Conflict -- 20. Multidisciplinary Working -- PART III: INTERVENTION SKILLS -- 21. Anti-Discriminatory Practice -- 22. Being Systematic -- 23. Assessment -- 24. Planning -- 25. Decision Making -- 26. Managing Risk -- 27. Review And Evaluation -- 28. Ending -- 29. Responding To Trauma: Promoting Healing And Recovery -- 30. Reflective Practice.
"This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions"--
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